Find out what’s happening with your water line.
A suspected underground leak can leave you wondering what the repair will involve. We can assess the water service line and explain the work we recommend, including whether a smaller repair is reasonable.
The water line from the meter to the house
Keystone works on the customer’s side of the water service, including leaks near the meter. A wet area in the yard may be the first thing you notice. Sometimes an unexplained increase in the water bill is what brings the problem to your attention.
Before deciding on the repair, we need to understand where water is being lost and the condition of the pipe. A spot repair may be reasonable. A line that keeps failing may be worth replacing, but that recommendation should come with an explanation.
Tell us about previous repairs on the line. If the meter appears to move while the property isn’t using water, mention that as well.
What would the work involve?
That depends on where the problem is and how the pipe can be reached. Excavation may be needed. We can discuss access and how the work may affect the property before major work begins.
This photo was taken during a Keystone water-service replacement.
View more water line job photosContact us about your water line
Let us know where you’re seeing water and whether the property’s water is currently on.